Police Department Complaint or Commendation

Through the year, members of the EAST DUNDEE Police Department handle a variety of calls and have numerous contacts with the public. In some of those instances, individuals may feel a member of the EAST DUNDEE Police Department treated them unfairly or were treated unprofessionally. If you feel this occurred, you may contact the EAST DUNDEE Police Department and ask to speak with the on-duty shift supervisor.

The supervisor will listen to your complaint and may attempt to resolve the complaint informally over the phone, or in person. We have found an explanation of the circumstances surrounding the call is enough to settle many situations. If the supervisor is unable to satisfy the caller or, at the recommendation of the supervisor, they may request you file a Formal Complaint.

A Formal Complaint is a written statement surrounding the facts of the incident, identifying any potential witnesses and is a sworn statement once filed and properly notarized. Under Illinois Law, a Formal Complaint must be supported by a Sworn Affidavit (50 ILCS 725/3.8(b)).

Anyone who knowingly files a false complaint against a police officer or other employee of the department may be subject to criminal charges or even possibly a civil suit.

    There are several ways to file a complaint or a commendation report on an East Dundee Police Department officer:

  • By Form - Download and complete a printable Police Complaint or Commendation Form

    Mail your Police Complaint or Commendation Form to:
    East Dundee Police Department
    Attn: Deputy Chief Governale
    115 E. Third Street
    East Dundee, IL 60118
    or Hand-deliver your Police Complaint or Commendation Form to the Police Department.

  • Report in Person Report Police misconduct in person at the Police Department

  • Report by Telephone Report police misconduct by calling (847) 428-4034 and ask for the on-duty supervisor.

  • What happens when a complaint is filed?
    Once a complaint is filed, it will be forwarded to the Deputy Chief of Police who will then assign it for investigation. The Deputy Chief of Police will generate a letter or email to you, indicating the investigator assigned to the investigation and an Internal Affairs report number. You will be kept informed of the status of your complaint and the eventual outcome.

    If the complaint is found to be true (SUSTAINED), the department member may be disciplined at the discretion of the Chief of Police and Board of Police Commission, up to and including termination of employment.

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Police Department
115 E. 3rd Street
East Dundee, IL 60118


(847) 428-4034
(847) 586-5632
8:00am - 4:00pm M-F

QuadCom Non-emergency dispatch: (847) 428-8784

Call 911 to report an emergency.

Report A Crime

Anonymously report a crime to the East Dundee Police Department.

Submit a message below or call (847) 428-4034.

For in-progress crimes or matters that require immediate police response, call 9-1-1.

Budgets & Reports

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Juvenile Law Enforcment Record Automatic Expungement Notice

The attached document serves as notice of expungement for events occurring between January 1, 2013 and December 31, 2015. Please click the document for more information.


Police Officer Final Eligibility List

The attached eligibility list is Effective 12/16/19 and will expire 12/16/21



The Village of East Dundee has an "E-Sale Safe Zone" located inside our Police Station lobby for safe online sale transactions. Please feel free to use this location as your safe meetup spot. (115 E. 3rd Street). The lobby is under surveillance 24/7.

You may also call our non-emergency number during regular business hours at 847-428-4034 or after hours to QuadCom at 847-428-8784 advising of the exchange date and time so that we are aware of the transaction.

Crash Statistical Analysis Reports - Photo-enforced Intersections

The attached reports are the 36+ month post-camera statistical analysis reports for both photo-enforced intersections in the Village. The reports cover crash data through 2015, which was just released by IDOT. 2016 data will not be released until this time next year


FBI Warns about Scammers Calling about Jury Duty

Please see the attached for information


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Jun 15

Board of Police Commissioners Meeting

10:00AM at East Dundee Police Station - 115 E. 3rd Street

Jul 13

Board of Police Commissioners Meeting

10:00AM at East Dundee Police Station - 115 E. 3rd Street

Jul 21

Police Pension Board Regular Quarterly Meeting

4:00PM at 115 E. 3rd St, East Dundee - Police Department, 2nd Floor Meeting Room

Aug 10

Board of Police Commissioners Meeting

10:00AM at East Dundee Police Station - 115 E. 3rd Street

Sep 21

Board of Police Commissioners Meeting

10:00AM at East Dundee Police Station - 115 E. 3rd Street

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